According to the library fee regulations (in German) of the University of Heidelberg, interlibrary loan fees (§ 4) and postage (§ 5) may be charged.
You will be informed about costs, estimated delivery time and collection by e-mail. To pay, go to the information desk. We debit your library account with the appropriate amount, then you pay it in at the pay machine. Only then will the order be executed.