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Printing, copying, scanning

In the print and copy room of the library, status 12/2023, the following devices are available (floor plan):

  • 3 multifunctional devices with card terminals: color printer/copier/scanner (A4 and A3, scan to e-mail)
  • 1 multifunctional device (followprint system): Color printer/copier/scanner (A4 and A3, scan to e-mail)
  • 1 multifunctional device (employee printer): Color printer/copier/scanner (A4 and A3, scan to e-mail)
  • 1 scanning station (up to A3+, storage on USB stick)

Note: Printing via upload in the "Print account" and via direct printing with the printer driver followprint is still possible until the end of May 2024 so that old credit can be used up. It is no longer possible to top up new credit.

Costs new

Faculty members and doctoral students can print and copy free of charge.

For all others:

  • 1 page A4 black and white print/copy 4 cents (two-sided 8 cents)
  • 1 page A4 color print/copy 20 cents (two-sided 40 cents)
  • A3 costs twice as much.

Scans at the multifunctional devices or the scanning station are generally free of charge.

ATTENTION: Doctoral students will probably only be able to print free of charge from January 2024.

Print instructions new

Students

Upload files to myPrint and click on "Print", login with Uni-ID

Pick up at a multifunctional device with card terminal for billing (left side):
Login with Uni-ID + student ID card with credit inserted in the card terminal

Faculty staff and doctoral students

Upload files to myPrint and click on "Print", login with Uni-ID

Pick up at the multifunctional device for faculty staff (back right):
Login with Uni-ID

ATTENTION: Doctoral students will probably only be able to print free of charge from January 2024 - we will inform you.

UMM employees and other users

Upload files to myPrint and click on "Print", login with email after registration (in this case you will receive a PIN for the printers, optional)

Pick up at a multifunction device with card terminal for billing (left side):
Login with PIN or email (via button "Login Uni-ID") + CampusCard with credit inserted in the card terminal

Hints

iPhone/iPad/Android: possible via the "Ricoh myPrint" app: enter "https://myprint.uni-heidelberg.de" after installation and log in.

myPrint: Uploaded print jobs are no longer visible in myPrint. If you do not retrieve your print jobs, they will be deleted after one week.

Card terminals: if the card is inserted correctly/completely, a beep sounds and the credit balance is displayed; to print, please press the "STOP" button and wait until the card is dispensed or watch the display. If a print job is selected without your card being inserted correctly or without credit, this print job will be deleted.

CampusCard for hospital employees and other users:

You can obtain the CampusCard at our information desk.

Your library account will be debited with 5 euros, please pay at the pay machine. If you return the card to the Studierendenwerk Heidelberg, the amount will be refunded to you (return also possible by post).

Charging student ID and CampusCard:

Charging with PayPal: see https://www.stw.uni-heidelberg.de/de/aufladen

Charging at the charger in PRISMA (building TPMA 2, Franz-Volhard-Straße 6, behind Cubex One, access with monthly changing door code via Moodle): 20 or 50 Euro via credit card/EC card

Please report printer malfunctions to it-service@remove-this.uni-heidelberg.de or call +49 6221 54-117 (University Computing Centre Heidelberg)

Copy new

You can also copy at the 3 multifunction devices with card terminals without logging in:
Click on the "Copy" button + student ID/CampusCard with credit in the card terminal

Costs (followprint system, until 5/24)

Faculty staff (including external lecturers, guest researchers and doctoral students with employment contracts (with hospital or faculty) and emeriti) can print and copy free of charge using the library card.

For all others, 1 page of A4 black and white print/copy costs 5 cents (10 cents per sheet for double-sided printing) or 1 page of A4 colour print/copy costs 10 cents (20 cents per sheet for double-sided printing). A3 printing is double the price of A4 printing.

Scanning at the MFPs or scan station is generally free of charge.

Print account (followprint system, until 5/24)

In your print account (login with your library ID) you have the following options:

  • You see the status of your print credit in cents
  • You receive an overview of billed print jobs
  • You can delete print jobs not yet retrieved the same day
  • You can upload PDF files to print them on the Wireless Network/Wi-Fi.

Print instructions (followprint system, until 5/24)

Printing in a wireless network/WiFi is possible after uploading PDF files via the print account (see above). Only DIN-A4 printouts are possible here. For details, see the Wireless Network/WiFi print manual.

Printing from all PCs and notebooks in the library is initiated in the respective application (e.g. Word or Adobe Reader) by clicking on Print or a print icon:

  • select followprint as printer (usually preset)
  • set to double-sided printing if necessary
  • Note: the multifunctional devices (MFPs) automatically print in colour with page-accurate billing! For B/W printing, please select the appropriate setting in the print menu before sending the print job.
  • for details see print manual PCs

Collecting print jobs in the print room:

  • Black and white printers: Authentication by barcode on your library card via the barcode scanners
  • Multifunctional devices: Authenticate with your library ID on the touch display.

Notes:

  • If you do not retrieve your print jobs, they will be deleted overnight!
  • Operation of the multifunctional devices and the scan station is explained in the print room.

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