University of Heidelberg

Borrowing items and managing your account

Who is authorised to borrow items?

How can I register to borrow items?

What can I borrow?

How does the lending and ordering service work?

Wheeled containers and permanent lockers for borrowed media

What can I do when all items are on loan (reservation)?

How long can I borrow items for? How can I renew items?

How can I return items?

Are there any fines or charges?

How can I pay fines and charges?

How are lost items replaced?

How can I manage my user account online?

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